When I click export it just says “error”.
My system profile - Mac OS Ventura 13.2
logsForSupport.zip (231.1 KB)
My log files are attached.
Looks like a file permission error in the final process. When you updated the app it probably reset the file path permissions.
Double check that the app has full disk permissions, and clear your Plist files.
How To Delete Your Plist Files
If its an external drive you are writing out to, make sure it is still connected correctly and the file path did not change when being reconnected.
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This fixed it - the app only had read permissions enabled after updating, and the plist files needed to be deleted. Thanks so much for your quick help with this!
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