Stuck on processing screen no matter how small or large the output file size is the file size

Topaz Gigapixel AI Bugs and Issues
1

stuck on processing screen no matter how small or large the output file size is the file size

2

Would you mind letting me know what enhancement settings you are applying to your image?

Also, would you mind sharing your full system profile with me privately so I may investigate any hardware complications causing the issue?

How To Obtain Your System Profile (Windows)
How To Obtain Your System Profile (Mac)

3

high fidelity nothing else just upscale

System AMD Ryzen 5 5625U with Radeon Graphics 2.30 GHz
8gb ram

4

Update I can process any size upscale through standard fairly quickly, anything on high fidelity sits for hours with no progress ( even at 0.5) upscale

5

Due to not having access to your full system profile, I cannot confirm but our System Requirements for Gigapixel state at least 16gb of total system RAM when working with the latest release of the application.

If you are willing to send me your entire .dxg system profile, I will be able to investigate further.