I’ve seen other threads with same issue and comment section closed. Lame that this issue is still persisting. I cannot get into software that I purchased. And admin has yet to respond.
Can you pull the logs from the app and a screenshot to send to the support team at help@topazlabs.com so we can assist and see what is going on?
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
