Stuck at ver. 1.2.7

I’m not able to download new release for AI. Every time I get the message “Failed to Check for Updates” Can you help me? Thank you

Topaz Photo AI [v1.2.7] on [Windows

1 Like

You can download v1.2.8 from the product release thread on this forum or from your account on the main website.

Interesting. I didn’t know that – TY!

I’ve had the same problem in Photo AI with both 1.2.7 and 1.2.8. When I manually check for an update, I get the red error message “Failed to check for updates.” Oddly enough, eventually (a few days later?) the automatic notification of that I could download 1.2.8 appeared on the app (without a manual check). I updated, thinking that the error message would go away, but it persists. When I manually check for updates, rather than being told that I have the most up to date software, Photo AI reports “Failed to check for updates.”

Where on this forum would I find a place to update Photo AI?

You can always get the latest download here, or see a list of all weekly releases.