Still crashing constantly

Ever since around version 1.5x Photo AI crashes hard, causing my computer to reboot. I don’t do anything different, select jpg files, use auto pilot, it starts going through the images and crashes. It appears to be related to having more noise but it’s very random. Sometimes it will go 100’s of images before crashing, other times it crashes after 3 or 4.

I’m running v2.0.5

Please open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs to your reply so I can check the contents.

I’ve attached the last two.

2023-10-15-09-06-15.tzlog (938 KB)

2023-10-15-09-10-50.tzlog (2.3 MB)

Any feedback for me since I sent over my log files?

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