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Topaz Gigapixel AI Bugs and Issues
1

Hello!

Before creating a post in the Bugs and Issues forum, please consider:

  • Is there already a similar post that exists?
  • Did I attempt basic troubleshooting to resolve the issue?
  • Am I seeking help in order to troubleshoot an issue?
  • Can I reproduce the issue repeatedly?

(1) Please search the forum for similar issues before posting.
(2) Please attempt basic troubleshooting measures to resolve the issue before posting.
(3) Please contact help@topazlabs.com for troubleshooting support before posting.

If you find that (1) a similar post does not already exist, (2) basic troubleshooting does not help, and (3) you’ve already reached out to help@topazlabs.com for support, please describe the steps to reproduce the issue you’re encountering so that the developers can investigate the issue.

Thanks :folded_hands:

4

NEW POSTS

If you create a new post about a unique issue you’re encountering, please include meaningful details in the description of your issue.

What are the specs of your system?

Check the System Requirements for Gigapixel

Please provide details about:

  • the original image dimensions and format,
  • which AI model is applied, and
  • the settings used.

Include screen captures or a recording of the behavior you’re experiencing.

The more context you can provide, the more likely your issue will be reported and resolved.

Thanks :handshake: