Starlight Sharp cloud CONTINUES to export in lower resolution

Topaz Video Bugs and Issues
1

After updating to 1.1.0, which specifically made mention of correcting output resolution issues with Starlight Sharp in the cloud, I have wasted hundreds of credits trying to leverage this feature. Using 4K inputs, and regardless of which output I specify (4K minimum, 2x, 3x, or 4x), the output is ALWAYS 1080p.

I want my wasted credits restored. This is ridiculous.

See request ID 019b4d46-ea0a-760a-9eec-4042f609baa6 for an example.

2

Thank you for reporting this, can we have your permission to review the exported file and look at the metadata to see what is going on?

3

For sure - is there a local log you need from me or can you do this based on the request ID?

4

I shared that render ID to the team for review. They are investigating this issue for SL Sharp renders.

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