Starlight Mini runs but output folder is empty

Starlight Mini was working for me in 7.0.2 just yesterday, but suddenly it broke down. Now the export runs and VEAI does not output a visible error, but nothing is produced. I’m exporting as a PNG sequence and there isn’t a single image in the folder.

After inspecting the log I have noticed that VEAI wasn’t using the correct path for the export. I have a video at D:\input.mp4 and use ‘export as’ to save the result in E:\output\. A input_starlight_mini folder is created in E:\output\, but VEAI is trying to write images in D:\input_starlight_mini\ which doesn’t exist, so nothing is exported.

When using quick export, everything is fine.

Can you pull the logs from the app and send to the support team for review?

help@topazlabs.com

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

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