I downloaded different versions of this program, everywhere I downloaded and installed Starlight mini, it always says – ERROR
no matter how much VRAM I allocated
or the video resolution.
7 7800x3d
5070 12gb
32 ram
{others model works}
topaz video ai 7.1.1
This is a known issue that the team is looking into at this time.
It is showing as a file path issue and not a memory error issue. As the team gets more of an understanding of the situation, I will update you as I can.
barbarikiooo1 It’s just a straw, but in rare cases it happened before the wrong GPU was taken. Deactivate the AMD GPU in the BIOS.
I went into the device manager and disabled the AMD graphics card from the processor, and I managed to get the video to start exporting
THANK YOU!
(BUT the only problem is that I don’t want to disable this graphics card every time to be able to make videos)
Interesting that disabling the AMD GPU allowed it to process. Can you send me the logs from the app after a process completes with the AMD GPU turned off?
That way I can share that with the team for their ongoing investigation.
2025-09-03-19-11-5-Main.tzlog (241.8 KB)
We have had a few users report that rolling back to the main release of v7.1.0 and downloading the SL Mini model there and then updating back to v7.1.3 from inside the app has worked to have the model run. The team is looking into this further.
The log file you sent is from the beta which has some different backend setups that the team is testing right now.
Nice to hear! But why do you need the cpu-graphic “to make videos” when you have dedicated gpu? I have deactivated my cpu graphics in the bios since months and never missed 
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