Starlight does not use the selected GPU

Topaz Video Bugs and Issues
1

I am using Topaz Video 1.0.4.

I have two GPUs installed in my computer. A NVIDIA RTX 4090 and a NVIDIA RTX 5070Ti.

If I go into Topaz Labs preferences and change the processing GPU to the RTX 5070Ti, then try to render a video with the Starlight model, all processing will occur on the RTX 4090.

This issue does not occur for non-starlight models.

2

Can you share the app’s logs?

To gather logs, please open Topaz Video and select Help > Logging > Get Logs for Support and attach the zip file to your reply.

3

Sorry for the delay.

Here is the log following these steps:

  • Open Topaz Video
  • Import a video
  • Open preferences and set the GPU to the RTX 5070Ti, then save preferences
  • Configure my video to be upscaled by Starlight
  • Export the video
  • Looking at task manager, the model was loaded into the RTX 4090’s memory, and processing occcured on the RTX 4090

logsForSupport.zip (40.6 KB)