video ai v3.5.2
stabilization fails - load video, keep original frame rate and size, no other filters applied. Filters such as enhancement work fine, but stabilization fails.
logsForSupport.zip (219.5 KB)
DxDiagJuly10.txt (80.8 KB)
log attached
Hello and thanks for the log files.
We’ve seen a few reports like this one where users saw processing issues after updating to 3.5.2. It seems that some users will need to follow these steps to reset and reinstall version 3.5.4 of Video AI:
How to Clear Your Topaz Labs Registry Entries (Windows)
After this installation, future in-app updates should work as expected.
that fixed the problem. Thank you. In future updates, I will follow a similar procedure.
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.
