Squares showing up

Used Photo AI direct from LightRoom from plugin extras on a HDR photo.

Steps to reproduce issue:

  1. let photo AI run
  2. enlarged photo 2x
  3. Now I see squares in the sky, when it can back into lightroom

Topaz Photo AI [v1.2.4 on [Mac]

1 Like

Please read how to report a bug here…

1 Like

I am looking at this issue. Can you help send us the original image to reproduce this issue? Thanks!

https://www.dropbox.com/request/VdH4PK3P3zt4jjEfQDE8

1 Like

Have not heard anything back on the problem

Still working on this one. We now see this issue across different filters and their combinations, so will take a bit longer to bring a comprehensive fix.

Just downloaded the latest Topaz AI update and the squares are showing up. Tried reloading with the fix / repair, but still having the issue. Deleted and reloaded. Still there. Is there a way to go back to the previous version until a fix is found?

1 Like

Sure, just download and install the version you want from the Releases section of Topaz Photo AI:

1 Like

@thomas.mcmahon Just wanted to check something else. Please upload your system profile. System Requirements | Topaz Photo AI

In the meantime, you can try using the Photo > Edit in > Topaz Photo AI workflow which will process a TIF and hopefully not introduce the artifacts.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.