Sparatically not saving/ or dialogue saying try again

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1 using Apple photos ‘edit with’ - denoise a iPhone 13 Pro Max pano. (this time)
  2. Step 2 try to save, spastically goes to queue but doesn’t process.
  3. Step 3

Topaz Photo AI [v2.4.0] on [Mac M3 Pro Max ]

The iPhone 13 ProRAW files are not supported in Topaz Photo AI.

I’m without Mac just now so can’t test, but are iPhone RAWs compatible if converted to DNG?

What iPhone model are you using to create these RAW files?

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It’s an iPhone 12 Pro Max.

Topaz Photo AI does not currently support the iPhone 12 Pro Max RAW files. During this time you will need to convert these files to a DNG, non-raw format (TIFF), or use Topaz Photo AI as a plugin to a third-party application (Adobe, Capture One) to read the file.

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