Sometimes hangs on Export (rare)

After 15 minutes nothing still happening, Task Manager shows no resources being used.
lastSessionFiles.txt (33 Bytes)
2024-03-05-11-26-34.tzlog (5.9 MB)


Topaz Photo AI [v2.4.0 on [Windows]

I’ve reviewed your the log file, and it seems that you’re missing several model files for download. This issue might have been prevented during the download process.

To address this, disable any antivirus, firewall, VPN, or proxy software that might be active on your computer. These tools are sometimes known to interfere with the installer’s ability to download the model files.

Then rerun the installer. You can download a new installer from the downloads page directly :

Topaz Labs Download Page

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