Some faces and written texts are sharper but distorted after Topaz Photo AI process


I am using Photo AI 3.0.4
As you can see with the attached photo, most of the topaz adjusted image looks much better than the original, except that for the non sharp-non focus number on the T-shirt: one ca easily read 426, but no number can be read on the treated image. Also on that image, the face of the man running looks much distorted on the treated image (much more than on the original), Best regards, AJP

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

Hi John,

I am absolutely sorry, and angry against myself : seems I updated / replaced my original with the Topaz modified version. I can’t find a copy of that original.
I guess sending you the Topaz adjusted file alone won’t help you much.

When I get a new similar example, I will dropbox it to you and let you know.

Best regards,

AJP

Alain J. Perseguers
TĂ©l. : +41 26 436 43 55
Mobile : +41 79 202 10 20
E-mail : alain@perseguers.ch
Adresse : Route des Cerisiers 5
1723 Marly, Suisse

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Hi John,

Seems I found a copy of my original file, I juste sent that original and Topaz Photo AI V 3.1 result on it to your drop box.
Here is a copy of the panel:

Best regards

Alain J. Perseguers
TĂ©l. : +41 26 436 43 55
Mobile : +41 79 202 10 20
E-mail : alain@perseguers.ch
Adresse : Route des Cerisiers 5
1723 Marly, Suisse