To those having the issue, I would recommend posting your dxdiag:
How To Obtain Your System Profile (Windows) - Topaz Labs
and the log files:
C:\ProgramData\Topaz Labs LLC\Topaz Photo AI\Logs
During my remote session the supports guys said that they are starting to see quite a few people having this issue, but they’re not totally sure what causes it. Providing them with data from affected machines will perhaps it will help them to see a pattern.
Just a waiting game at present, if it does go on much longer I do hope Topaz will consider extending our subscription, as its been 23 days since reporting it, but much longer since I was affected by it (I didn’t have time to troubleshoot prior).
