[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
Steps to reproduce issue: I just upgraded my Topaz Photo AI to version 3.2.2. I was unable to process any pictures. The photo would open briefly and the software would shut down by itself. My computer is on Window 11 Home.2024-10-09T04:00:00Z
Topaz Photo AI [v1.x.x] on [Windows/Mac]
I’d like to get some more information to help troubleshoot the problem you are having.
Could you send us your computer’s full system profile?
Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.
If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something. 
Hi John: I have uploaded the files as requested.
Shiu
We want to ensure you have the latest Intel GPU driver by updating it through the Device Manager > Display Devices window.
After you have done this, please reboot your machine and run some test after this process and then if you are still experiencing problems.
I will note that your machine is technically underpowered with only 8GB of RAM, but our minimum application requirement is 16GB.
It is recommended that v3.0.4 or v2.4.2 be used, which may give you a more stable application for this machine. You can use the following links to download these installers for your review:
Topaz Photo AI | v2.4.2 | Windows Installer
Released March 28th, 2024
Topaz Photo AI | v3.0.4 | Windows Installer
Released June 13th, 2024
Newer interface that all v3 have, but v3.0.4 does not have the new Autopilot updates
Can sometimes work on underpowered machines, however will be slower than v2.4.2
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