Software closes

A few seconds after completing the autopilot process the software crashes.


Topaz Photo AI [2] on [Windows 11]

Same here. I just downloaded and installed version 2.0, my first version, and it is constantly crashing. Is this new with 2.0? I have no previous version to compare to.

My computer far exceeds min system requirements. I rebooted the computer, I have the latest version. Sometimes, I can restart the app and it won’t crash. But most of the time it crashes the next time I make a change.

Please update to v2.0.1 which was released earlier today and let me know if it’s still crashing.

If it is, open Topaz Photo AI, go to the menu bar on the top and click the Help > Open Log Folder menu option. Attach the logs to your reply so I can check the contents.

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