Slow working since last update

Topaz Photo AI General
1

Hi hello
Since the last update is the processing very slow. It takes so much time
What van I do about it ?
Best regards Jeroen

2

Please send me your system profile information so I can check if your computer hardware is up to date.

You can securely submit your files(s) to my Dropbox using the link below.

Please be sure to send me a note here to let me know you sent something.

3

Hi John
I use an IMac Retina 4K , 21,5 inch 2017
with Ventura 13.6.9
3,4 GHZ QUAD-core Intel core i5

Is that enough information for you ?
Best regards
Jeroen Hoveling

4

To help troubleshoot this problem, I’d like for you to follow the directions below:

Topaz Photo AI | plist Deletion

I will note that Intel CPU Mac devices are slightly underpowered for AI processing and will perform slower. We have some more information on our Topaz Labs Documentation page that I will link below for your review:

Topaz Photo AI | System Requirements

You can also try adjusting your AI Processor to run on your CPU. To do this, please open Topaz Photo AI, go to Preferences > General , and set the AI Processor to CPU .

Many users with Intel MacOS machines have reported that Topaz Photo AI v3.0.4 or v2.4.2 is most suited for their needs and experiences, as well as better processing times and consistent edits and displays. I have included a link to that those previous version below if you would like to revert to this version for your machine:

5

Hi John,
Which computer can you recommend when I want to buy a new laptop ? Not necessarily an Apple product
Best regards
Jeroen