Slow processing

My TOPAZ AI 2.3.0 has gone slow and getting stuck after the update, very long procesing.

same here awful hangs when processing

If your issue started after the recent update please follow the steps below

I suspect the problem might have been a bad update installer, I recommend you uninstall the app completely and reinstall with the link below; this will get you a new license for 2.3.0

“My Products" page:

https://topazlabs.com/my-account/downloads/

If the issue persists, then it’s likely a bug in the update version itself, which, in that case, I’ve provided the 2.2 version below for you to revert to!

Topaz Photo AI V2.2 Mac

Topaz Photo AI V2.2 windows

Please let us know if you’re still experiencing issues with the 2.3 version so we can inform our developers and get that issue patched

Cheers,

Thanks so much that fixed it. Im so happy. Mac

2 Likes

Yesterday I processed a lot of photos and everything was fast and fine. After closing Topaz Photo AI the latest version 2.3.0 was installed. And today working is sooooo slow. Similar pictures need time and time and time. Not in the preview although I sometimes just do not see any difference in the comparison, but for saving it’s not bearable.

Welcome to the forums. May I suggest that, before you create a new thread, you take the time to look through previous postings. This is a topic that has been covered endlessly, and there are many suggested remedies.
Are example, see this thread:

Thanks for the hint, deinstalling and installing the package seem to solve the problem.
But why is this problem still around, when so many users have already reported it?

It will probably be resolved in the next update.

I still have issues, i tried deleting everything and installing the 2.2 version but it was still slow.

The whole software is slow

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