Shutting Down Multiple Times

The immediate shut down of the program has been bad before then it was good for about 5 months now its doing it again. This is extremely frustrating. Why is this happening again? It is putting me behind on my timeline for my projects. I have restarted multiple times and it’s still doing it. What changed to make this happen again?

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

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