Shortcut for 100% zoom not working

Topaz Photo AI Bugs and Issues
1

Shortcut key for 100% (Ctrl+1) is not working. Instead of displaying 100% it does the Fit to screen (Ctrl+0).

Steps to reproduce issue:

  1. Open an image
  2. Change zoom to something else than 100%
  3. Press Ctrl+1. It will not be 100% but it will be fit to screen

Topaz Photo AI v2.3.0 on Windows

2

Works OK for me on Windows 11.

3

I suspect the problem might have been a bad update installer, I recommend you uninstall the app completely and reinstall with the link below; this will get you a new license for 2.3.0

“My Products" page:

https://topazlabs.com/my-account/downloads/

If the issue persists, then it’s likely a bug in the update version itself, which, in that case, I’ve provided the 2.2 version below for you to revert to!

Topaz Photo AI V2.2 windows

Please let us know if you’re still experiencing issues with the 2.3 version so we can inform our developers and get that issue patched

Cheers,

4

I did fresh install as you suggested and the issue is resolved. Thank you.

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5

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