Sharpen AI Photoshop Plugin: not working with PS created TIFF images

Topaz Products Product Technical Support
1

When I load a .tif file from my Canon 5DII into Photoshop and try to use the Sharpen AI plug-in, the latter is grayed out. Is there a fix for this?

BTW, the stand-alone version works fine with the original CR2 file, but I want to apply it to photos that I have already post-processed in PS. I am using the latest versions of Sharpen (4.1) and PS.

Mike

2

Make sure you have selected the layer to send in PS before invoking the Sharpen AI filter.

3

Hi Don,
Thanks for this suggestion. I just retested, making sure that the proper layer was selected. Sharpen was still not available for this file. Now I tried with another .tif file from the same camera, and it WAS available for that file.
Mike

4

Raise a support request at the main website then, making sure you attach the TIFF file that won’t open.

From what software was the TIFF produced?

5

Photoshop