Sharpen AI 3.03 will not launch after update. 3.02 worked fine. Tried uninstalling and reinstalling / rebooted PC still notworking.
The following is copied from Denoise
Application & Version: Topaz DeNoise AI Version 3.0.3
Operating System: Windows 10 Version 2004
Graphics Hardware: GeForce GTX 1060 3GB/PCIe/SSE2
OpenGL Driver: 3.3.0 NVIDIA 456.71
CPU RAM: 32706 MB
Video RAM: 3072 MB
Preview Limit: 4967 Pixels
Your NVIDIA driver is out of date, update it from the NVIDIA website please.
Driver updated , but still will not launch.
Application & Version: Topaz DeNoise AI Version 3.0.3
Operating System: Windows 10 Version 2004
Graphics Hardware: GeForce GTX 1060 3GB/PCIe/SSE2
OpenGL Driver: 3.3.0 NVIDIA 461.92
CPU RAM: 32706 MB
Video RAM: 3072 MB
Preview Limit: 5312 Pixels
I had the same problem but with this info
Application & Version: Topaz DeNoise AI Version 3.0.3
Operating System: Windows 10 Version 2009
Graphics Hardware: GeForce GTX 1080/PCIe/SSE2
OpenGL Driver: 3.3.0 NVIDIA 461.72
CPU RAM: 48975 MB
Video RAM: 8192 MB
Preview Limit: 8000 Pixels
I uninstalled and reinstalled version 3.03 with this result
There has been an error
Unable to download component Application: Component file version does not match
The application will exit now
I have reinstalled 3.02 and it is working fine. Please advise if any solution is available
I have a similar set up, Win 10 but 64mb and GTX 1060. My driver is up-to-date and the v3 update just does not work at all, standalone or from Lightroom plug-in. Les
For those having problems where Sharpen AI (Note current version is v3.0.3) and you are using the latest versions of Lightroom and PS make sure your video drivers are up to date.
If it is still not working raise a support request at the main website as I have a GTX1050/4GB and I can use Sharpen AI as a standalone, from LR6, from Capture One, ON1, Affinity Photo etc. But it no longer seems to be compatible with Creative Suite 6 - i.e. PS6. That may be because a later link library for the PS plugins is being used.
I had same no launch problem with 3.0.3 and latest Nvidia drivers. I contacted support they fixed it today same release version 3.0.3 Mine works fine now after reinstalling 3.0.3 it did not yesterday after re-install. Changelog now reflects the problem with certain hardware…
I Have now reinstalled 3.03 and it is working where yesterday it did not. Topaz must have fixed the problem with the NVIDIA driver.
Same here I updated all the drivers and now Topaz Sharpen won’t even start up even after uninstalling and reinstalling several times.
I’ve requested a refund