Sharpen A1 Not Saving

Been emailing Tech support since 23 May and eventually was told Topaz Sharpen AI has an issue of crashing/not been able to “Save/Save As” - as a Standalone product in Win 10. If the fault was known about, why did Tech support not make the fault known either by placing a news item on their Facebook page or to me by email.

A post was merged into an existing topic: Cannot save image in Sharpen AI v2.0.5