Several Errors today

unfortunately,I don’t know what that means

Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6
Terminating Process: ffmpeg [7566]

See attached error log.

logsForSupport.zip (12.7 MB)

Looks like the app is running into a few problems when trying to process your videos.

A few look to hit an error with the file path going to an external drive or connected drive that lose the file path. Double check that the drives are staying connected and that the cables are not loose.

There are a few issues with some files that look to be running into corrupt metadata and format issues, for those try running them through shutter encoder or handbrake to clean them up and then bring them back into Video AI for processing.

Finally, there seem to be a few files that are getting tripped up due to the pixel format being mismatched as the original source is recorded in a non-square pixel format. Choosing the original pixel format under the output resolution option for these video files should help.

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