Screen isn't positioned on the computer display properly

[dfBowden]

The UI screen is off-set by the width of the title bar from where is should be in the memory mapping of the graphics display.

Steps to reproduce issue:

1. Open Photo AI
2. Look at the transparent space at the top of the screen
3. Mouse-clicks are off-set by the width of the title bar

---

Topaz Photo AI 3.3.3
Windows 10
32GB Ram

This is after the Photo AI application window is maximized. I have to click in the black above Help to get Help to respond.

Logs.zip (271.2 KB)

I have rebooted my computer. I do not have this issue with Gigapixel.

DxDiag.txt (106.7 KB)

[tbdave]

I’m having the same issue. I reported it a few days ago , but haven’t gotten a response yet. Looks like this started with the Photo AI 3.1.0 update a few months ago. I went back through the Bugs & Issues forum, and saw about a dozen reports for this dating back to July 13, 2024.

Here’s my post from last week.

Photo AI 3.3.3 Interface Offset Problem

It looks like the problem dates back to Photo AI 3.1.0. I spent the day installing/uninstalling/reinstalling every version. And the last version that wasn’t offset was Photo AI 3.0.4. I’ll post screenshots of both 3.0.4 and 3.1.0. You can see 3.1.0 is positioned a little lower and cutoff at the bottom. I have to click above the buttons to activate them. [TopazProblem-3.0.4] [TopazProblem-3.1.0]