Topaz tools do not load correctly Samsung Expert Raw DNGs (i.e.: large underexposure). Samsung Camera Pro Mode DNGs on the same phone work correctly.
Steps to reproduce issue:
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Topaz Photo AI v1.2.6 on Windows
Topaz tools do not load correctly Samsung Expert Raw DNGs (i.e.: large underexposure). Samsung Camera Pro Mode DNGs on the same phone work correctly.
Steps to reproduce issue:
Topaz Photo AI v1.2.6 on Windows
You will need to mention the camera model and let them know what applications do load the expert raw correctly.
I believe that you are talking about an application for some Samsung phones.
Camera model is Samsung Galaxy Note 20 Ultra
Raise a support request at the main website as I see that it is a separate application for the phone so it depends on LibRAW support.
Hello. I have the same issue. So, I guess that there is still no fix for this bug?
Unfortunately this is currently not one of our supported camera RAW files. In the meantime, please convert them to DNG files.
Thanks for understanding!