granted the file is big 17664x22320 (Processed it before in the older version of photoAI) the program freezes due to out of application memory
@milnerstudios.com.au Please send me your system profile information so I can check if your computer hardware is up to date. How To Obtain Your System Profile (Windows)
MacBook Pro 64gb Memory 1tb SSD (700gb Empty) no other programs open
It doesn’t look like it’s a hardware conflict. Do you get an error message saying you’ve run out of memory or does the application freeze and become unresponsive? If the application is freezing, please try the troubleshooting steps in this article.
Topaz Photo AI Freezes on Importing Image (Mac)
