It takes a long time to download every time a dialog box appears, and I can’t use it for my work. Please return to the previous specifications. It’s a shame because it was useful. Now it is just useless. Damn app.
Please explain what your actual problem is, especially what you are downloading, and your OS and then the technical specifications of your system.
I’d like to get some more information to help troubleshoot the problem you are having.
Could you send us your computer’s full system profile?
How To Obtain Your System Profile (Windows) | How To Obtain Your System Profile (Mac)
Also if you can, please try to recreate this error message in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this email.
Please include any screenshots of this dialog box that you are referring to.
You can securely submit your files(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
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