Retime doesn't work with latest update

  1. I can’t retime MOV file with H264 codec from 29.97 to 23.97. Whatever I do, Appolo or Chronos, slow or fast, it takes forever.
  2. Windows 10 home, Ryzen 5950x, 64Gb RAM, RTX3070 8Gb

logsForSupport.zip (135.3 KB)

Thanks for the log files. Could we try these steps to reset and reinstall version 3.5.2 of Video AI?

How to Clear Your Topaz Labs Registry Entries (Windows)

Thanks for the help!
It works after uninstall, registry clean and reinstall.

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