Resuming an Export from Yesterday didn´t work

michele.meschke · October 30, 2024, 7:51am

Today i tried to resume an Export from Yesterday that was about 90% completed.
But in TVAI the Exports are empty.

Now i started the same Video from the beginning and there are suddelny 2 Exports there.
The new from today and the one missing from yesterday. I stopped the one from today and now i am able to resume that one from yesterday.

Please fix that…

kyle.topazlabs · October 30, 2024, 6:04pm

Thank you for sharing the logs, I will send them to the team for investigation in what caused the previous export attempt that was paused to not show up.

michele.meschke · November 1, 2024, 6:33am

A quick workaround fix to show up the Exports is to click on Exports → Selected → All Inputs.

Now the Exports are visible again and can be continued without starting another export.

kyle.topazlabs · November 1, 2024, 3:55pm

Thanks for that update, I have made a note and we have alerted the team about it as well.

system · December 31, 2024, 3:56pm

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