# Resolved | Problem with the "compare" button

**URL:** <https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132>\
**Category:** Bugs and Issues\
**Tags:** resolved\
**Created:** [July 23, 2026, 11:08am UTC](https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132 "2026-07-23T11:08:31Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Harald.De.Luca](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/h/e68b1a/32.png) [@Harald.De.Luca](https://community.topazlabs.com/u/Harald.De.Luca)\
**Post date:** [July 23, 2026, 11:08am UTC](https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132/1 "2026-07-23T11:08:31Z")

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Hello, did you know that for a little while now, the “compare” button for your images on your web pages in general has stopped working?

 ![image](https://community-cdn.topazlabs.com/original/4X/c/e/7/ce743c2cec5cebed24c565ef5e0e21afb6a843cc.png)

I can click the button as many times as I want, but nothing happens.

And it’s like that on all your images with the comparison button.

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**Author:** ![johnrei.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/j/4af34b/32.png) [@johnrei.topazlabs](https://community.topazlabs.com/u/johnrei.topazlabs)\
**Post date:** [July 23, 2026, 2:28pm UTC](https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132/2 "2026-07-23T14:28:34Z")

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Thanks for reporting this. Could you let us know which Topaz app or website you’re referring to? The screenshot doesn’t look familiar to me, and we’d like to make sure we’re looking into the correct product.

If possible, could you also share the URL of the page where you’re seeing this issue?

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**Author:** ![Harald.De.Luca](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/h/e68b1a/32.png) [@Harald.De.Luca](https://community.topazlabs.com/u/Harald.De.Luca)\
**Post date:** [July 24, 2026, 5:30am UTC](https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132/3 "2026-07-24T05:30:35Z")

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> [@johnrei.topazlabs](#):
>
> If possible, could you also share the URL of the page where you’re seeing this issue?

For example, here:

[Topaz Gigapixel - Super-size & Upscale Image & Photo Resolution](https://www.topazlabs.com/topaz-gigapixel)

here:

[Topaz Photo - Sharpen, Denoise, Unblur & Enhance Images & Photos](https://www.topazlabs.com/topaz-photo)

here:

[Topaz Video - Cinematic-Grade Video Quality Enhancement Software](https://www.topazlabs.com/topaz-video)

I think it’s on all the pages with the option to click on a comparison. When I click the button, I get a sort of flashing light, but the comparison doesn’t open.

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**Author:** ![alexandre.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/a/5f9b8f/32.png) [@alexandre.topazlabs](https://community.topazlabs.com/u/alexandre.topazlabs)\
**Post date:** [July 24, 2026, 5:39pm UTC](https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132/4 "2026-07-24T17:39:23Z")

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Great finds!

Thanks for flagging

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**Author:** ![johnrei.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/j/4af34b/32.png) [@johnrei.topazlabs](https://community.topazlabs.com/u/johnrei.topazlabs)\
**Post date:** [July 24, 2026, 6:44pm UTC](https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132/5 "2026-07-24T18:44:56Z")

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This has now been fixed!

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<div class="post-metadata">

**Author:** ![Harald.De.Luca](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/h/e68b1a/32.png) [@Harald.De.Luca](https://community.topazlabs.com/u/Harald.De.Luca)\
**Post date:** [July 26, 2026, 6:37am UTC](https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132/6 "2026-07-26T06:37:56Z")

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@alexandre.topazlabs

@johnrei.topazlabs

You’re welcome. Yeah, it was a pretty subtle bug; you could easily miss it if you forgot to test for it.

And I can confirm that it’s working again. 👍

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**Author:** ![Ange.topazlabs](https://community.topazlabs.com/user_avatar/community.topazlabs.com/ange.topazlabs/32/175061_2.png) [@Ange.topazlabs](https://community.topazlabs.com/u/Ange.topazlabs)\
**Post date:** [October 1, 2026, 10:28pm UTC](https://community.topazlabs.com/t/resolved-problem-with-the-compare-button/104132/7 "2026-10-01T22:28:27Z")

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