# Resolved in v1.3.6 | Broken preview for some images

**URL:** <https://community.topazlabs.com/t/resolved-in-v1-3-6-broken-preview-for-some-images/104300>\
**Category:** Bugs and Issues\
**Tags:** resolved\
**Created:** [August 3, 2026, 10:38pm UTC](https://community.topazlabs.com/t/resolved-in-v1-3-6-broken-preview-for-some-images/104300 "2026-08-03T22:38:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![alexandre.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/a/5f9b8f/32.png) [@alexandre.topazlabs](https://community.topazlabs.com/u/alexandre.topazlabs)\
**Post date:** [August 3, 2026, 10:38pm UTC](https://community.topazlabs.com/t/resolved-in-v1-3-6-broken-preview-for-some-images/104300/1 "2026-08-03T22:38:48Z")

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Some users reported that for some images, the preview does not show the correct colors, or in certain cases, is entirely grey. We are investigating that issue and we will work on a fix for this.

It looks like this:

 ![image](https://community-cdn.topazlabs.com/original/4X/a/e/a/aea0a25f31c16c7453e5ff208eb4f53f70524f12.png)

**Workaround**  
While we work on this, you can revert to the previous version:

- [Topaz Gigapixel v1.3.1](https://community.topazlabs.com/t/topaz-gigapixel-v1-3-1/103355/33)

Thank you

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<div class="post-metadata">

**Author:** ![alexandre.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/a/5f9b8f/32.png) [@alexandre.topazlabs](https://community.topazlabs.com/u/alexandre.topazlabs)\
**Post date:** [August 3, 2026, 10:45pm UTC](https://community.topazlabs.com/t/resolved-in-v1-3-6-broken-preview-for-some-images/104300/2 "2026-08-03T22:45:13Z")

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@augenblicklich

Adding you to the thread for your issue.

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<div class="post-metadata">

**Author:** ![alexandre.topazlabs](https://community.topazlabs.com/letter_avatar_proxy/v4/letter/a/5f9b8f/32.png) [@alexandre.topazlabs](https://community.topazlabs.com/u/alexandre.topazlabs)\
**Post date:** [August 3, 2026, 10:45pm UTC](https://community.topazlabs.com/t/resolved-in-v1-3-6-broken-preview-for-some-images/104300/3 "2026-08-03T22:45:42Z")

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**Author:** ![tyler.topazlabs](https://community.topazlabs.com/user_avatar/community.topazlabs.com/tyler.topazlabs/32/211057_2.png) [@tyler.topazlabs](https://community.topazlabs.com/u/tyler.topazlabs)\
**Post date:** [August 27, 2026, 8:33pm UTC](https://community.topazlabs.com/t/resolved-in-v1-3-6-broken-preview-for-some-images/104300/5 "2026-08-27T20:33:25Z")

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Topaz Gigapixel [v1.3.6](https://community.topazlabs.com/t/topaz-gigapixel-v1-3-5-v1-3-6/104643) was released addressing the preview issue.  
Check out our [Release](https://community.topazlabs.com/c/topaz-gigapixel/topaz-gigapixel-releases/128) page or the [Downloads](https://www.topazlabs.com/downloads) page for the update.

🙏

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<div class="post-metadata">

**Author:** ![tyler.topazlabs](https://community.topazlabs.com/user_avatar/community.topazlabs.com/tyler.topazlabs/32/211057_2.png) [@tyler.topazlabs](https://community.topazlabs.com/u/tyler.topazlabs)\
**Post date:** [August 27, 2026, 8:33pm UTC](https://community.topazlabs.com/t/resolved-in-v1-3-6-broken-preview-for-some-images/104300/6 "2026-08-27T20:33:29Z")

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