Resolution Error

Topaz Video 1.2.1 - Each time I try to run an export, it fails with the message: “Try changing the output resolution, bitrate or encoder”.

logsForSupport.zip (97.9 KB)

The logs are showing that the encoder can not be called correctly for the process to run. Can you check for a GPU driver update on your card as it looks like the encoder is not installed correctly for the GPU. Updating the driver to the latest release should help resolve this.

Radeon driver update page.