Resolution error processing Freefly Ember S5K

Hi,

I’m trying Topaz Video Ai with the footage from the Freefly Ember S5K camera.
I could open the videos, but when I render it appears a resolution error.
Any idea why?

Here you have an example of footage:

I hope it will work.
Thanks


logsForSupport.zip (254.3 KB)

Swap the codec from H264 to H265 or ProRes and that will resolve the issue. H264 codec in the app will not handle above 4k resolution.

Click on the Codec Settings in the top right corner to access that panel and make the change.

That was it, thank you very much!

Welcome.

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