Resolution Error previewing ANY operation on 5760x2880 footage

[william.mcneill]

I have some 5760x2880 footage. In the current build of Topaz Video (v5.2.3) I get “Resolution Error” when trying to preview any action - enhancement or interpolation - if the Output resolution is set to Original or Custom 5760x2880.
If I switch the Output to 4K, everything works just fine, so I don’t believe there’s any issue with my input files. Also, this worked on previous versions of Topaz Video.
Running on a Mac Studio - M1 Max with 32GB - macOS Sonoma 14.6.1

Any help gratefully appreciated. Thanks!

Mac Studio.spx (7.9 MB)
logsForSupport.zip (186.3 KB)

[kyle.topazlabs]

Change the export codec to H265 or ProRes and then it will export that resolution of 5760x2880.

H264 can not handle a resolution setting above 4k and will cause an error.

[alanhusband-677420]

If you really need h.264 output, you can transcode using a software encoder that supports upto 8K, like x.264 in Handbrake.

[william.mcneill]

Brilliant! It works fine now. Thanks so much for the help!