'Remove Noise' is never selected

‘Remove Noise’ is never selected even though there is obvious noise in scans or noisy images. I must select ‘Remove Noise’ manually.[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1
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  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Thanks for reaching out. Do you have example images where this happens?

I can review them and share with my team to see if we need to decrease the threshold for when Topaz Photo AI is enabled.

You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Request

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