Reinstall Question

#1

Hello all. Love Topaz Gigapixel!

Question. I seem to need to re-install (after a botched OS upgrade attempt). I’m getting an unregistered DLL error. But the ‘download trial’ buttons are disabled. How would I go about re-installing?

#2

First uninstall and reboot computer. Then go to the Download menu at https://topazlabs.com/downloads/#ai-gigapixel

Install and if asked to register, use your email and topaz account password.

1 Like
#3

Thanks for your reply. Just tried this but still getting errors. Will repost under a relevant subject.

#4

You should contact Topaz Tech support. You need to provide you system info and OS(Mac or Windows X). Also if you are trying to install a trial version or a paid version.