Whenever I try to work on a video with Starlight Precise 2.5, after a few minutes it generates a “Recoverable Error”
Depending on the hardware and the source file, this could be a few different situations. Can you send the logs in to the support team if you have not already done so? help@topazlabs.com
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
