I upload a picture 1000x1000 px 72 dpi and try to use the recover v2 model but it doesn’t work, always gets stuck and I have to force quit the app, whether I want to preview the image or just export.
Is anyone experiencing the same issue?
No, i am not seeing that but i am seeing it turn the whole picture BLACK!!!
Same here - V2 turned the entire photo black.
Same Here - V2 it is not working, it just generates blurry images. i have tried several times uninstalling and reinstalling everything, but nothing. Macbook Pro M2
1 Like
Hi.
Please contact Topaz Support there’s an issue with the M2 here’s the link to contact Topaz Support directly
Topazlabs Support
support@topazlabs.com
1 Like
I also just get black. New W11 asus laptop with Intel(R) Iris(R) Xe Graphics
Hello!
For issues with the recently released Recover V2, if you’re willing to report and help us troubleshoot, we’d like to hear from you and collect details for investigation.
If you generate an unexpected result, please share your logs with us and attach your system profile to a message addressed to help@topazlabs.com.
Providing a screen capture of the before and after also helps a lot.
Thanks 
