Recover faces Gen 2 Beta crashes when trying to export

Topaz Photo AI Bugs and Issues
1

I use Topaz Photo AI 3.3.1

When I try to use Gen 2 Face recovery, Topaz AI quits. For example when I try combine Face recovery with any other filter. That wouldn’t be that bad, if I could at least export the picture with only face recovery Gen 2 without crash, but that’s not the case.

Steps to reproduce issue:

  1. Step 1 Open jpg
  2. Step 2 Use Recover Faces Gen 2
  3. Step 3 Export → Crash

Heres my system profile
DxDiag.txt (142.4 KB)

and my last log.
2024-11-06-10-39-15.tzlog (63.7 KB)

Hope you can help

Topaz Photo AI [v3.3.1] on [Windows]

2

Thanks for sending in that information.

I want to see if updating your GPU driver will resolve the problem, as there is a more up-to-date driver that has been released.

Please use the following link to update your driver:

After the update, let me know if you are still experiencing the problem.

3

It works now beautifully, thanks a lot.

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