Raw File Being Cropped

Hello,

I am having an issue where my Raw files are having the top cropped off of them. I have a Panasonic Lumix G85 camera which outputs a RW2 file format instead of a RAW. The file’s picture resolution is 4608x3464, however when I import the photo into Photo AI it crops the picture to 4600x3024. The crop is from the top of the photo. Photo AI reads the correct resolution, but outputs a different one.


An example of one of my photos
P1040411.RW2 (18.8 MB)

Topaz Photo AI [v3.0.2] on [Windows 10]

Could you tell me if you are using Topaz Photo AI as a standalone application or as a plugin?

I use Topaz Photo AI as a standalone application.

I was not able to replicate this behavior on my machine however I would like to get some more information about the problem you are having while using the application to better understand why this issue my be occurring.

Would you please take a screen recording of this behavior so I can see exactly what is happening.

Loom is a great free application for this: Loom | Free Screen & Video Recording

Okay, I made a screen recording displaying importing the RW2 into Topaz Photo AI, showing its cropping issues.