Random activation requirement

[william.olson-6045]

[If you are posting a new bug, please include the following]

1. Topaz Video 4.0 randomly requires activation on startup. See here (Education | How To Reach Topaz Labs Support Team - #12)
2. ? Where is this?
   3.Log file
   Log file2025-03-16-12-02-11.tzlog (14.5 KB)
3. screenshots
   
   
   
   
   

[william.olson-6045]

Sorry, wrong log in the bug description

logsForSupport.zip (542.0 KB)

[william.olson-6045]

[AND-E]

Hi.

Here’s a link that might help

Activation Issues | Account & Sales

[kyle.topazlabs]

If the page that AND-E shared above does not assist you with this, please email the support team directly at help@topazlabs.com so we can look into this further and try and assist.