Promises

This appears to be the end of the year’s grace for some of my Topaz products.

When I first purchased Topaz products, it was with your promise to never have to pay for updates and upgrades again. I know you sent out a message a year ago that you are no longer going to honor that promise. Although I understand your need for money, I am not able to “rent” the products yearly, and so will continue to work with what I have but will also be switching to Luminar’s new AI product, which doesn’t have a ‘rental’ clause. (At least yet…)

I have really loved Topaz but wish that you had made the new policy to be for new customers and kept your promise to your old customers.

A post was merged into an existing topic: Ongoing product value and paid upgrades