Program working extremely slow | MacOS

Still having issues with T AI. The issue is that it is working very slowly. When loading a 10 MB image into program it will take anywhere from five to ten minutes to load. Then another 5-10 to be able to work on it…acts like it freezes up. Then any other adjustments will take as long and then rendering image for output and be 15 to 20 minutes. Whole process can take over an hour.
Working on a MackBook Pro M1, with 8 GB of memory running Sonoma 14.2.1

Was working perfectly and did no updates to program but all of a sudden issues arrived. As I can tell there are no other images in the queue.

Please follow the instructions below to fix this issue:

Topaz Photo AI Freezes on Importing Image (Mac)

John, yeah, that solved the problem and work perfectly for the moment. Do not understand how one day everything is fine and the next day it just doesn’t work.

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Plist files, or property list files, are utilized on macOS to store configuration and preference data for applications and system processes.

Sometimes, these files may interfere with updates, so deleting the files and restarting the application can be a helpful troubleshooting step.

I’m glad that we were able to find a resolution for your issue :slight_smile:

Topaz Labs | Support Page

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