Program says some model files need to be re-downloaded

Topaz Gigapixel AI Bugs and Issues
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The program says some model files need to be re-downloaded before files can be processed.
How do I do that?

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I HAVE THE SAME ISSUE

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I also have the same issue. I uninstalled 8.1 and installed 7.x, thinking that it was something with version 8. It will act as if it is downloading the models (slowly) but then stops somewhere between halfway and 2/3 and eventually stops (times out?). I’ve never had this problem until recently, and I am unable to use Gigapixel because of it.

The odd thing is that if I import the image into Gigapixel directly, it seems to work, but if I use “Automate” in Photoshop to send an image to Gigapixel, I get the message that “some models files need to be re-downloaded” and it never completes the download.