Program froze on save images and all work was lost

Topaz Photo AI Bugs and Issues
1

I went to save 26 images. I pressed the Share with Topaz Button. Halfway through the saving froze on an image and the entire program froze. I could remove pictures, but it was frozen on auto with original pictures and no changes could be made.
2023-10-13-17-22-14.tzlog (541.4 KB)
Topaz Photo AI Installer Log.txt (1.6 MB)

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Thanks for reporting this, I’m checking with my team what is happening here. I’ll follow up once I have more information.

3

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.