Program crashes when I try to remove objects. I highlight what I want to remove, it gets maybe half way through, then the program just clicks off. Never used to do this. Why all of a sudden?
Steps to reproduce issue:
Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.
If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something.
I will note that Intel CPU Mac devices are slightly underpowered for AI processing and will perform slower. We have some more information on our Topaz Labs Documentation page that I will link below for your review:
You can also try adjusting your AI Processor to run on your CPU. To do this, please open Topaz Photo AI, go to Preferences > General , and set the AI Processo r to CPU .
Many users with Intel MacOS machines have reported that Topaz Photo AI v3.0.4 or v2.4.2 is most suited for their needs and experiences, as well as better processing times and consistent edits and displays. I have included a link to that those previous version below if you would like to revert to this version for your machine: