Processing stalls on 3.3.4

Topaz Video AI Bugs and Issues
1

Sometimes processing a video will simply stop making progress somewhere in the middle. The program does not crash or become unresponsive and I can close it normally. Leaving the program alone for a few hours does not help.

This has happened /w different files and is not limited to 3.3.4. I think I’ve had this happen to me in the 3.2.x period. I have also tried using a different drive (both HDD and SSD) but that has not made a difference.

Windows 10
AMD Ryzen 5 2600X
RTX 2060 + Studio Drivers 536.40

logsForSupport.tar.gz (1.6 MB)

2

Under what treatments does it freeze in the middle?

try to do everything step by step - interpolation separately and resize / upscale separately and deinterlacing separately

3

Around what length of video does the progress stop?

4

In the log I posted, the file over half way done, about 5+ hrs left on a job expected to take 12+ hrs. But it varies, I have seen a job stop somewhere around 30%

Edit: Sorry, I think I misunderstood your question. The source video is 1h5m

5

Here I was doing chronos fast + artemis. Is it always wrong to combine the two?

6

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